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INSTRUCTOR LED TRAINING
Rapid Technologies offers proprietary BMC Remedy ITSM training courses, custom BMC Remedy courses, and ITIL certification, overview and simulation courses.
Below are just some of our Instructor Led Training (ILT) offerings, however, please inquire if there is a course you are interested in taking that is not listed below. We can also customize a course specifically for your organization and deliver onsite at your location or live via WebEx.
BMC Remedy Versions Available: v7.x, v8.x, v9.x
Rapid Technologies Remedy AR System Administering
Rapid Technologies Remedy AR System Performance Enhancement Course
Rapid Technologies Remedy ITSM Application Administration / Configuration
Rapid Technologies BMC Atrium CMDB Admin / Developer
Rapid Technologies Remedy Application Boot Camp (combination ITSM and CMDB course)
Rapid Technologies BMC Service Request Management Administering
WEB BASED TRAINING
As an authorized Salesforce Training Partner, Rapid Technologies offers training and certification options for Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud and Community Cloud, along with training for the Salesforce1 Platform.
Instructor Led Training
Virtual Instructor-Led Training
Any Salesforce Training purchased through Rapid Technologies qualifies your company to participate in the Rapid Technologies Training Rebate Program:
Purchase any Salesforce training through Rapid Technologies and receive a 10% credit (i.e. purchase a class for $4250; receive a $425 credit)
Credits can then be applied towards any future training or consulting services purchased thru Rapid Technologies
Credits are valid for 1 year from training order date
BMC REMEDY VERSIONS AVAILABLE: 7.0, 7.1, 7.5, 7.6, 7.6.04, 8.0, 8.1, 9.0
Using Remedy Service Desk
Using Remedy Change and Release Management
Using Remedy Asset Management
Using Remedy Service Level Management
Using Remedy Service Request Management
Introduction to BMC Atrium CMDB
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